1.Delivery Policy
At Lickstick, we are committed to delivering your ice cream and frozen products with the utmost care and efficiency. Please review our delivery policy below: 2.Delivery Time
Standard Delivery Time: We aim to deliver your ice cream or frozen products within 30 minutes of your order condition apply . However, delivery times may vary based on traffic conditions, product availability, and other factors. 2. Product Handling Packaging: To ensure the freshness and quality of your ice cream, we use dry ice for packaging. This helps keep the products frozen during transit and ensures they arrive in optimal condition. 3. Delivery Areas Service Areas: We deliver to specific areas within our service zone Ghaziabad. If you are unsure whether we deliver to your location, please check our delivery area map or contact us for more information. 4.Delivery Charges Fees: Delivery charges may apply based on your location. The applicable fee will be displayed at checkout. 5. Delays and Issues Potential Delays: While we strive to meet our delivery time commitment, unforeseen circumstances such as traffic, weather conditions, or high order volumes may cause delays. Contact Us: If you experience any issues with your delivery or have concerns about your order, please contact our support team at support@lickstick.in, and we will assist you promptly.
We appreciate your understanding and patience. Our goal is to provide a seamless and enjoyable delivery experience for all our customers.
Return
Refund and Return Policy
At Lickstick, we prioritize the quality and satisfaction of our ice cream products. Due to the perishable nature of our products, we have a strict no-refund and no-return policy. Once an order is placed, we are unable to offer refunds or accept returns. Please note the following: No Refunds: Due to the nature of our products, we do not offer refunds once the order has been processed and dispatched. We take great care to ensure that all items are packaged securely and delivered in optimal condition. No Returns: For hygiene and safety reasons, we are unable to accept returns of ice cream products. If there is an issue with your order, please contact us immediately at support@lickstick.in, and we will do our best to address any concerns.
Help
Give us a shout if you have any other questions and/or concerns.
Email:support@lickstick.in
Phone: +1 (23) 456 789
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