Delivery Policy

At Lickstick, we are committed to delivering your ice cream and frozen products with the utmost care and efficiency. Please review our delivery policy below:

1. Delivery Time

Standard Delivery Time: We aim to deliver your ice cream or frozen products within 30 minutes of your order condition apply . However, delivery times may vary based on traffic conditions, product availability, and other factors.

2. Product Handling

Packaging: To ensure the freshness and quality of your ice cream, we use dry ice for packaging. This helps keep the products frozen during transit and ensures they arrive in optimal condition.

3. Delivery Areas

Service Areas: We deliver to specific areas within our service zone Ghaziabad. If you are unsure whether we deliver to your location, please check our delivery area map or contact us for more information.

4.Delivery Charges

Fees: Delivery charges may apply based on your location. The applicable fee will be displayed at checkout.

5. Delays and Issues

Potential Delays: While we strive to meet our delivery time commitment, unforeseen circumstances such as traffic, weather conditions, or high order volumes may cause delays.

Contact Us: If you experience any issues with your delivery or have concerns about your order, please contact our support team at support@lickstick.in, and we will assist you promptly.

We appreciate your understanding and patience. Our goal is to provide a seamless and enjoyable delivery experience for all our customers.